Leadership doesn’t rise or fall on charisma; it rises or falls on the quality of the conversations you create. In this conversation with executive coach and former family therapist Keith Greer, we explore strength-based coaching and why the best coaches stop trying to “perform” expertise. Many clients expect a coach to arrive with answers, but…
Tag: leadership
Episode 28: The Josh Brown Interview: The Soaper Mindset
The janitorial and sanitation industry has a hidden role that rarely gets named: the “soaper,” a hybrid of chemical sales rep, service tech, and problem solver. In our conversation with Josh Brown of TMA Chemnet Systems, we unpack what it means to “live and breathe getting stuff clean,” from dishwashing chemicals and laundry chemicals to…
Episode 27: The Theory of Scattering Mice
The “theory of scattering mice” starts with a familiar social pattern: when you’re already dating someone, attention seems to increase, but right after a breakup the interest disappears. That swing can feel mysterious, like everyone “scatters” at once. The useful takeaway is that it’s rarely about fate or looks. It’s about signals. When you’re secure,…
Episode 25: Your Life Has a Design and You Can Discover It
The question of purpose shows up sooner or later for almost everyone: Why am I here, what is life for, and does God have anything to do with it? This conversation frames purpose as something real and personal, not a vague motivational slogan. It connects the meaning of life to faith, spiritual growth, and a…
Episode 24: The Steve Lentini Interview: Authentic Selling That Wins
Selling in commoditized B2B categories like janitorial supplies, packaging, and paper goods tempts people into price-chasing and scripted pitches. Steve Lentini’s career shows a different path: authentic selling built on respect, curiosity, and trust. Instead of forcing features and benefits, he opens with disarming truth such as asking whether a buyer even wants another salesperson….
Episode 21: Building Teams That Win
Winning teams don’t happen by accident; they’re built through coaching that prioritizes people, removes friction, and creates a culture where performance feels natural. I open with two powerful sports case studies: an overlooked coach who transforms a long-struggling football program into a national contender, and Cael Sanderson turning a middling wrestling team into a dynasty….
Episode 20: The Luke LaBree Interview: How Small Brands Win by Acting Big and Staying Nimble
Modern marketing rewards brands that pair quality with agility. That theme runs through the full conversation with Luke Labris, a veteran marketer who splits his career between agency creativity and leading an employee-owned brand from the inside. He argues that attention is the currency and content is the compounding asset. Algorithms change, platforms shift, and…
Episode 19: The Bank Account That Saves Your Marriage, Career, and Customers
Strong relationships survive on quiet math. Every interaction makes a deposit or a withdrawal in what you might call a personal bank account. Most people say they don’t keep score, yet the mind tracks fairness, effort, and care without effort. When you understand that balance, you start to act with intention: you notice when a…
Episode 17: The Jeff Heeren Interview: Ownership Mindset over Hierarchy: The Quiet Engine of Growth
The story begins on a shop floor mixing chemicals to pay for college, and it unfolds into a five-decade tour across the janitorial and sanitation supply world, connecting legacy manufacturing, distribution pivots, private-label strategy, and national account execution. Jeff Heeren traces roots to a family-owned distributor descended from a 1907 fixture manufacturer, where early exposure…
Episode 15: From Rowing Champion to Cancer Advocate: Abby Peck’s Journey
The Power of Passion: Olympic Rower Abby Peck’s Journey from Gold Medals to Cancer Advocacy In a remarkable conversation on the Toilet Paper Salesman Podcast, Olympic rower Abby Peck shares her extraordinary journey from collegiate novice to Olympic champion, and eventually to cancer patient advocate. Her story illuminates how passion, persistence, and purpose can transform…
Episode 11: The Tracy Margol Interview: From the Medical Field to Selling Food Packaging
Tracy Margol’s journey from the medical field to becoming a successful sales professional in the manufacturing industry offers valuable insights into career transitions, cross-functional experience, and adapting to change. Her story begins with what she calls a “practice interview” that unexpectedly led to a 25-year career with Fabrikal, showcasing how sometimes the best opportunities come…
Episode 8: Beyond Satisfaction: Achieving True Customer Success
In today’s competitive business landscape, mastering the art of client selection can be a game-changer. The latest episode of the Toilet Paper Salesman Podcast delves into this critical topic, exploring how choosing the right clients can significantly enhance business success. By treating your job as your own business and aligning with clients who reflect your…
